Terms & ConditionsCushion Purchase Terms and Conditions
PLEASE READ THE FOLLOWING TERMS OF PURCHASING AND DISCLAIMERS CAREFULLY BEFORE PLACING YOUR ORDER
This agreement shall be governed by and construed in accordance with the laws of the State of Tennessee without giving effect to any principles or conflicts of law. If any provision of this agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.
Custom Return Policy
Your product is custom-made to order only for you. Therefore, The Replacement Cushion does not accept returns. The Replacement Cushion does not inventory or warehouse cushions or pillows, and we only market our products online. We have no way of reselling any cushions made to your custom specifications.
EVERY cushion we manufacture is considered made-to-order, or custom. We only make cushions based on the instructions that our customers provide to us at the time an order is placed.
Order changes may not be accepted after one (1) business day of receiving the order. unless the customer agrees to pay the order change fees. These fees vary by order depending on products and materials.
2. Choose a different fabric to replace the original one.
3. Cancel the order and receive a full refund.
The Replacement Cushion collects and remits sales tax only for places where we have a physical nexus, in accordance with Federal law. If we do not collect any taxes for your location, you may still owe state use taxes on your purchases. Consult your state department of revenue about any taxes you might owe on your purchases.
The Replacement Cushion does its best to achieve accuracy in all item descriptions, photographs, pricing, links and any other product-related information contained herein or referenced on our website. We cannot guarantee that all item descriptions, photographs, pricing, links and any other product-related information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors. In the event a product listed on our website is labeled with an incorrect price due to some typographical, informational, technical or other error, The Replacement Cushion shall, at its sole discretion, have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information. Any hyperlinks to other websites from The Replacement Cushion are provided as resources to customers and we do not assume responsibility for the claims and/or representations made on these or any other websites. The Replacement Cushion reserves the right to change the prices of products sold on this website at any time.
Gift Certificates & Discounts
The Replacement Cushion does not run sales nor offer or accept gift cards or coupons.
Volume discounts are available on commercial sales of 50 identical units or more by email: firstname.lastname@example.org
Credit Card Charges
All products and services on The Replacement Cushion require 100 percent payment before we can do any work. This is due to the custom nature of our work. The Replacement Cushion does not retain any credit card information from the checkout process (except billing address information). This is for your security and ours. As a result, if we require additional payments, we may require you to give your credit card information over the phone.
All prices are in U.S. dollars. All credit card charges must be paid in U.S. dollars. The term "credit card holder" as used in these terms and conditions is defined as the person or entity in whose name the credit card was issued by the bank or financial institution that appears on the credit card.
When you complete an online purchase from The Replacement Cushion using a credit card for payment, you agree to the following terms and conditions: